Shipping policy

Here's what to expect after you order from Giddy Goods.

Shipped by our makers

Many of our products are shipped directly by the small brands and makers we partner with. That means if you order items from different makers, they may arrive in separate packages on different days. You'll get tracking information for each shipment.

Processing and delivery times

• Processing: most orders are prepared and shipped within 1–5 business days.
• Delivery: most orders arrive within about 3–10 business days after shipping, depending on the item and your location.
• A few products ship from overseas and take longer. When that's the case, we note it on the product page.

Shipping costs

Shipping options and costs for your address are calculated and shown at checkout before you pay.

Holiday orders

Food gifts and treats are perishable, so please order them by early December for holiday giving. For everything else, we recommend ordering by early-to-mid December to allow for busy carriers. Holiday delivery dates can't be guaranteed.

Lost, late or damaged packages

If your tracking hasn't updated in a while, your package says delivered but you can't find it, or something arrives damaged, email us at hello@giddygoods.co within 7 days of delivery (with a photo for damaged items), and we'll help sort it out.

Address changes

Please double-check your shipping address at checkout. If you need to change it, contact us as soon as possible. Once an order ships, we may not be able to change it.